Delivery Information
Shipping Options
Domestic (Australia):
- Standard Delivery: 3-7 business days ($9.95 AUD)
- Express Delivery: 1-3 business days ($14.95 AUD)
- Free shipping on orders over $200 AUD
International:
- Standard International: 7-14 business days (price varies)
- Express International: 3-7 business days (price varies)
- Customs/duties may apply for international orders
Processing Time
- Orders typically processed within 1-2 business days
- No processing on weekends/public holidays
- Extended processing during peak periods
Order Tracking
- Tracking number provided via email upon dispatch
- Online tracking available through carrier website
- Contact us if tracking information doesn’t update
Delivery Areas
We currently ship to:
- All Australian states/territories
- United States
- United Kingdom
- European Union countries
- Additional destinations (contact for availability)
Important Notes
- Delivery times are estimates only
- Please ensure correct shipping address at checkout
- Signature may be required for delivery
- We’re not responsible for carrier delays
Rural Deliveries
- Additional 1-2 business days transit time
- May require pickup from local depot
- Same shipping rates apply
Gift Orders
- Gift wrapping available at checkout
- No pricing information included
- Personalized message option
Returns
See our Returns Policy for full details on returning items